Shipping & Delivery

DELIVERY TIMES

Malaysia

This is a Pre-Order of Pegaga by PurelyB Product which will only be ready for shipment in December 2018. Upon readiness of the product, we endeavour to dispatch your order within two working days.

International

This is a Pre-Order of Pegaga by PurelyB Product which will only be ready for shipment in December 2018. Upon readiness of the product, we endeavour to dispatch your order within two working days.

Most destinations worldwide will be delivered to within 15-20 working days, however remote destinations may take a little longer depending on customs regulations within your country. Unfortunately, PURELYB cannot guarantee these exact shipping windows

Deliveries are made during normal business hours.

All International deliveries must be signed for.

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SHIPPING CHARGES, DUTIES & TAXES

Malaysia

Standard Shipping – RM16.00 

 

International

 International Duties & Taxes Our retail prices and shipping charges exclude any local customs duties or taxes/VAT. Customs duties and taxes are additional fees charged by local authorities and vary country to country. The additional fees are the responsibility of the customer. PURELYB encourages customers to source this information prior to purchase. Unfortunately, PURELYB is unable to provide information relating to the cost of unexpected taxes or duties as these charges vary and are beyond our control.

Exchange Rate

International Orders will be charged in USD as per your order confirmation. The final transaction charge to your account may vary slightly due to moment-by-moment exchange rate fluctuations.

Customs Declaration

A customs declaration must accompany all international shipments. We are required to state the value of the goods to customs. This will be as per the order value in USD.  We are unable to mark any order as a 'gift' as we are a retail company.

Stock Availability

Occasionally we experience short periods of stock being unavailable through our website. If one of the items you would like to order is listed as out of stock, please return to our website and place your order at a later date.

Liability of PURELYB

Please check all your order details carefully before processing your order. PURELYB will not take responsibility for any product lost or stolen that is addressed incorrectly due to incorrect information entered on your order form.

Sales & Service Tax

PURELYB is based in Malaysia and we are required by law to charge Sales and Service Tax on all orders shipped to customers within Malaysia.

Privacy & Security

At PURELYB we want your online shopping experience to be pleasant, easy and safe. We have gone to great measures to ensure all information used on our website is kept private. All of your personal data (name, address, credit card number) will be kept secure, so it cannot be read by anyone over the Internet. We have set out a number of principles concerning the protection of your personal information. PURELYB will not sell, rent or disseminate your personal information to other parties.

Review of Terms

These terms and conditions are subject to change from time to time without notice.  Each order or transaction will be governed by the terms and conditions in force upon the date of that transaction.